Lab Notes

Reducing Zoom Fatigue

Writing in Technology, Mind, and Behavior, Jeremy Bailenson identifies some plausible theoretical arguments as to why participants in Zoom video calls and meetings report being tired by the experience. He identifies four reasons for such […]

Learning Settings

Agile Service Teams

Although agile methods of organizing are often discussed for core functions such as IT or product development, a piece by McKinsey partners Quentin Jadoul, Deepak Mahadevan, and Philippine Risch highlights the methods and benefits of […]